Resources
Documentation and Guides
Section titled “Documentation and Guides”- Using Athenty Platform — Step-by-step guides for managing clients, running Smart IDV and Smart KYC verifications, and reviewing results.
- Knowledge Base — Articles covering identity verification concepts, regulatory requirements, fraud prevention, and compliance best practices.
- Blog — Analysis of regulatory developments, industry trends, and identity verification topics relevant to Canadian businesses.
Training and Onboarding
Section titled “Training and Onboarding”Athenty provides onboarding support to help your team get up and running quickly. Contact your account representative or email support@athenty.com to schedule a guided walkthrough of the platform.
For self-guided learning, the documentation sections for Smart IDV verifications and Smart KYC verifications provide detailed walkthroughs of each verification workflow, including screenshots and explanations of every step.
Updates and News
Section titled “Updates and News”Visit the Athenty Blog for the latest updates on platform features, regulatory changes, and identity verification industry developments. The blog covers topics including FINTRAC guidance updates, emerging fraud threats, and best practices for compliance professionals.
Support
Section titled “Support”For technical support, questions, or feedback:
- Email: support@athenty.com
- In-platform: Click “Get Support Now” from the Athenty Secure dashboard to submit a support request directly.